Fast, Reliable Managed WiFi

Build the WiFi your Residents Need

Cloud5’s designs, builds, supports and maintains managed WiFi for apartments, active senior living properties and student housing communities.

Our trusted solutions not only ensure that residents have the always-on connectivity they need to power their smart devices, homes, and phones and TVs, but they also provide properties and REITs a powerful tool to increase NOI and valuation based on CAP rates.

World-Class Engineering

Our highly skilled, proven engineering and system design teams are known as the “best of the best,” and are often requested by name for some of the largest, most complex & intensive multi-use installations.

Excellent Support

Our networks are backed by one of the industry’s most experienced and highly certified Customer Support organizations, with a world-class 24/7/365 NOC & expert Help Desk committed to service excellence.

Proven NOI Increase

Installing highly-sought-after managed WIFI, gives properties a new stream of revenue, and in turn boosts their NOI. They’re also able to be much more competitive in the rental market by offering amenities that residents want most.

Trusted Support

Our committed implementation, project management & account management teams are hand-picked to deliver top performance and reliable expertise for every new property installation and network upgrade.

FINANCING

Meet Cloud5 Flex 

  • Hardware Equipment

  • Hardware/Software Support for Length of Term

  • Total Professional Services

  • Travel & Expenses

  • Shipping Expenses

  • Cabling

  • Guest Support

  • Hardware Replacement – All hardware to be quoted with covered by warranty for term length

Managed WiFi Solutions

  • Pre-install network design and equipment configuration
  • Replacement of existing equipment with Cloud5 enterprise-grade network equipment
  • Testing of the system to ensure Internet access is available in all designated areas
  • Training of pertinent property staff on the use of our proprietary Helios™ network management software
  • 24/7 Toll free all-in-house technical support
  • 24/7 Equipment monitoring and email alerts
  • Proactive network issue resolution
  • Proactive equipment management
    Advanced defective equipment replacement
  •  Access to online network management system (Helios™) Usage reporting
    Network health
  • PMS integrated and/or access code portal page authentication with terms of service
  • Abuse monitoring and mitigation
  • PCI compliant data center
  • Self-healing architecture and software automatically detects and resolves network issues
  • No configuration or local changes required by guests/ users to connect
  • Security through end-user isolation and prevention of unwanted networking
  • Multiple SSIDs (wireless network names) for different uses
  • Network quick stats
  • News and notifications
  • Access code management
  • Equipment and collateral ordering
  • Revenue reports
  • General and detailed usage stats
  • Real-time network health